Bettys Privacy Policy — How We Protect Your Information

This Privacy Policy applies to bettys.app ("bettys", "we", "us") and all users of its services ("you", "user"). By accessing bettys.app or creating an account, you are deemed to have accepted this Privacy Policy.

We believe privacy is a fundamental right. bettys' privacy policy is built on complete transparency — no hidden agendas, no complex legal jargon. We want you to know exactly where your data goes and how it's used.

This policy aligns with applicable laws in Bangladesh and international best practices. By continuing to use our services, you automatically fall under the terms of this Privacy Policy.

Bettys only collects information that is necessary to deliver our services and ensure security. A breakdown of the types of data we collect is provided below:

Information Collected at Registration

• Full Name & Date of Birth (for age verification)
• Mobile Number & Email Address
• Residential Address
• National ID or passport details (for identity verification)

Data Collected Automatically During Use

• IP Address & Device Information
• Browser Type & Operating System
• Page View History & Session Duration
• Transaction History & Gaming Activity

Payment Information

• Mobile Banking Number (bKash/Nagad/Rocket)
• Transaction Amount & Date
• Card numbers are never stored

Bettys uses collected data solely for the purposes listed below. We never sell your data to third parties for advertising.

• Account management: Your information is used to create, verify, and manage your account.
• Service Delivery: To enable gameplay, deposits, withdrawals, and access to other features.
• Security assurance: To detect fraud, money laundering, and other illegal activity.
• Customer Support: To resolve your issues quickly and effectively.
• Personalisation: To recommend games and offers tailored to your preferences.
• Legal obligations: To comply with regulatory requirements.
• Service improvement: To analyse user experience and improve the platform.

Bettys uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie types

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics cookies: Used to analyze site usage. You can turn these off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

Bettys does not sell your personal information to third parties. However, there are limited circumstances where data may need to be shared:

• Payment Processor: Necessary information is shared with bKash/Nagad/Rocket to process transactions.
• Law Enforcement: We are required to disclose information when ordered to do so by a court or regulatory authority.
• Security Investigation: Relevant authorities may be provided with information to assist in investigating fraud or criminal activity.
• Technology partners: Limited data is shared with trusted technology partners who operate the site, all of whom are bound by strict confidentiality agreements.

Bettys uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited by independent third parties.

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-factor authentication (2FA): An extra layer of security for your account.
• 24/7 Security Monitoring: Suspicious activity is detected in real time.
• Regular security audits: An external team of experts conducts regular system audits.
• Restricted access: Only authorized personnel have access to user data.

At bettys, you have full control over your own data. Your privacy rights are listed below:

To exercise any of these rights, email us at support@bettys.app. We aim to respond within 30 business days.

Bettys does not retain your data longer than necessary. Retention periods for different data types are outlined below:

Once the retention period expires, data is securely deleted or anonymised.

Bettys services are intended solely for individuals aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.

Age verification is carried out at registration. If we become aware that data has been collected from a minor, the account will be closed and all associated data deleted immediately.

Bettys may update this Privacy Policy as needed. When changes are made:

• You will be notified via SMS and email at least 14 days before any major changes take effect.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Re-consent may be required for significant changes.

Continued use of the service after any changes will be considered acceptance of the updated policy.

For any questions or concerns about our privacy policy, please get in touch:

• Email: support@bettys.app
• Live chat: click the chat icon in the bottom-right corner of the site (available 24/7)
• FAQ: FAQ View

We typically respond within 24–48 hours.